What we collect
Name, delivery address, email, phone number and order history — the information required to send you what you bought. Payment details are handled by our payment provider; we never see or store your card details.
Why we collect it
To process your order, to reach you about it, and to answer you when you write. If you subscribe, to send occasional letters from the house.
Who we share it with
Only those who need it to complete your order: our production and fulfilment partner, the courier, and our payment provider. We do not sell your data. We do not trade it. We do not share it for advertising.
How long we keep it
As long as required for our records and legal obligations, and no longer than necessary.
Your rights
Write to contact@luxoriq.com to ask what we hold about you, to correct it, or to ask us to delete it.
Cookies
We use the minimum needed to keep your cart working and to understand how the site is used. No advertising trackers.